Upon discovering Nift, Flanagan Wason immediately saw the benefits for Studio U. "We thought: this is a great way to get our name out there, get some people through the door and hit clientele that we wouldn’t be able to to hit alone," she says.
Upon receiving a Nift, each client enters a unique code online. They select their preferred business categories and can choose between two gifts in their neighborhood. If they opt for Studio U's gift, (a three-class pack) customers receive their classes and are "ready to go."
Thanks to Nift’s integration with MINDBODY, redemption is nearly hands off for Flanagan Wason, who can remain focused on welcoming clients and showing them around the studio.
Join Nift to Acquire Local Customers
Flanagan Wason reports that the customers who discover her business by way of Nift have never visited or even heard of Studio U despite living or working in the area. "There are a variety of class options. I tried barre for the first time and the instructor was wonderful."- Julie M. a new Studio U customer.
Join Nift to Find New Regulars
Nift customers are not bargain hunters. Once they walk through the door to experience Studio U’s three class pack, they are eager to return on their own. "We have a whole handful of members now that originally came from Nift, which is wonderful. We love that," says Flanagan Wason.
Join Nift to Connect with Customers
Flanagan Wason is pleased by her customers’ feedback — and she loves that Nift makes it so easy for visitors to share their thoughts. After a class, Nift students can rate their experience with a simple thumbs up or thumbs down, along with a comment and indication of whether they intend to return. "If something's not right or they didn't like it, I get the chance to reach out to them and try to make it right." At the end of each trial, she's eager to learn how she can encourage a repeat visit.
Join Nift to Drive Quality Customers Through The Door
"The great thing about Nift is you’re always on top of it," says Flanagan Wason. Thanks to her Nift dashboard, she is able to track Studio U’s performance in the network. Every customer who arrives at Studio U by way of Nift brings an additional $290 on average to the gym.
Are you a small business owner? Want to thank your best customers, get discovered by even more customers, and support local businesses? Give Nift a try.